and Chrome. When you send an email message, the message sits in the Outbox folder for a long time. It also responds the same way when in SAFE MODE. The solution was to remove any additional add-in and do a detect and repair on Outlook 2003. *This site is protected by reCAPTCHA and the Google Become a member today and access the collective knowledge of thousands of technology experts. Defrag the hard drive. Note: The folder is hidden by default. Lots of other causes, check here: one user has a PST attached to her mailbox that when outlook opens it prompts for a password. Outlook data files have become corrupted or damaged. Turning on the task manager show a 100% spike in CPU whenever replying or creating emails. One of my co-worker had a problem regarding slow computer, he mention that his computer was slow and everything was just freezing. When you use Microsoft Outlook together with Microsoft Office 365, you experience one or more of the following symptoms: Outlook responds slowly when you try to open email messages. Click Start menu, and click Run. When clicking on hyperlink in Outlook 2016 email, the response is very slow. #5 Remove Outlook Addin Installer Programs, Start- Control Panel – Add or Remove Program – Outlook Addin Installer, *If you do not see one, move on to the next step. Your understanding is highly appreciated. Some of them may not exist, please ignore it. A bigger PST or OST file needs longer to get checked for metadata when opening Outlook, but Outlook does not scan the inbox. frmcache.dat ========== Thanks for your posting. when outlook opens does it scan the entire inbox? https://www.experts-exchange.com/questions/28734739/outlook-2013-has-a-delay-when-clicking-between-message.html, "Batchelor", Developer and EE Topic Advisor, https://support.microsoft.com/en-us/kb/2652320. Follow steps 2 through 4 for any remaining shared folders that you want to remove from Outlook. Close a Shared Inbox Folder When you open a shared Inbox folder, it appears in Outlook only until you click a different folder. We've partnered with two important charities to provide clean water and computer science education to those who need it most. Go to View tab and select “Show hidden files and folders”. 3. In the Open box, type: “Outlook /safe” (without the quotation marks). This thread is locked. Terms of Service apply. On the Tools menu, click Options, and then click the Other tab. Experts Exchange always has the answer, or at the least points me in the correct direction! (Be sure to check the “Search hidden files and folders” box under “More advanced views.dat. Check the size of the OST file, anything above 5GB might cause  problems. Your AppData folder is redirected to a network location. First, try Outlook in safe mode (either hold the CTRL key when launching it or type "Outlook /safe" in the run box). *Checks for any files that might be corrupted and replaces them. We use Outlook 2013 with Office 365. We use Outlook 2013 with Office 365. If the PST is no target of email receive or send operations, nothing should change. From the Start menu, go to Settings–>Control Panel–>Folder Options. Navigate to File > office account > update options > update, To see if the issue is related to add-ins, try to open Outlook in. If you change the default browser, does the issue occur? When clicking on hyperlink in Outlook 2016 email, the response is very slow. Open an email. If it works fine, the issue is mostly caused by a corrupted message in the inbox folder. The add-in outlook 2003 slows the system down, which explains why there is always a huge spike in CPU usage whenever a new email is opened. If the COM add-in you want is not listed, you need to add it to the Add-ins available list. Connect with Certified Experts to gain insight and support on specific technology challenges including: Experts Exchange is the only place where you can interact directly with leading experts in the technology field. The first thing was to find the cause of the problem, he mention that whenever he opens Outlook 2003, everything would start to slow down. It is not that simple. Completely disable any AV software, as scanning modules can cause this as well. Do any of the following: Thanks for marking this as the answer. The default PST file size limit in Outlook 2019/2016/2013/2010 is up to 50 GB. ( Log Out /  Thank you! ====== Hold the Ctrl key, and then right-click the Outlook icon in the notification area. Click Test. 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