Contact My HealtheVet for any questions or concerns about this site. Who will be able to view the Secure Messaging attachment once I send it? For additional assistance, contact the MyHealth Help desk at 713-634-1661. You do not have to keep track of multiple User IDs and Passwords that may only access one VA website. Important to note: You are responsible for protecting your personal information you print out or download. Can I print my Secure Messaging attachments? The information you provide on this web site is protected by federal laws. Is there a size limit for the attachments I include on a Secure Message? If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. An official website of the United States government. Take an active role in managing your health by reviewing the allergies and immunizations listed on your account. For TTY, call 1-800-877-8339, You can call Monday - Friday, 7:00 a.m. - 7:00 p.m. (Central Time) 1-877-327-0022 1-800-877-8339 (TTY). A Secure Messaging attachment is an electronic file sent along with a Secure Message. You may attach up to 4 files on a Secure Message. Our MyHealth customer service representatives can assist with account management and general website application issues. myHealthFile is the combined patient portal that allows you to access your health information from inpatient and outpatient visits at Cabell Huntington Hospital and clinic visits with Marshall Health providers. You can also access these folders from the Secure Messaging tab at the top of the home page. The My HealtheVet Help Desk will provide you with assistance. Whom do I contact if I have a technical problem with the Secure Messaging attachment feature? And, visit the “Patient Information” tab to make sure we have the correct address, insurance and contact information for you on file. Surgical Intensive Care Unit/Coronary Care Unit, Hospital Ancillary Credentialing and Re-Credentialing, Current employees only: internal request for transfer or promotion. Reach us by phone Available 24 hours, 7 days a week In Oregon: 503-415-4835 In Washington: 360-487-1075. The .gov means it’s official. In order to provide you with outstanding health care services, your health care and other VA staff (such as medical and administrative assistants) may decide to save some of your Secure Messaging attachments in your VA medical record so they can refer to the information at a later date. Why would I want to include an attachment on a Secure Message to my health care team? Access your clinical summaries, test results, immunizations, allergies and other health information from both Cabell Huntington Hospital and Marshall Health in one convenient location. DOC file (doc): a word processing file format, typically used by Microsoft Word How do I access Secure Messaging to send files to my health care team or other VA staff (such as medical and administrative assistants)? Is the information I include in the Secure Messaging attachments protected, secure, and private? To learn more about how your rights to privacy are being protected, please contact the Customer Service Department. For more information, please call 304.526.2010 (option 2). Use a browser other than Microsoft Internet Explorer 11 such as Chrome or Firefox. What kind of attachments can I include on a Secure Message? You may contact the My HealtheVet Help Desk through the Contact link on the My HealtheVet home page. Learn more about Sign-In Partners. A MyHealth account will be activated for both the proxy and the account holder. Do not leave your printed information on a printer. ©2020 Cabell Huntington Hospital | All rights reserved | By using this website you are in agreement with the terms and conditions. To access Secure Messaging, sign in to your My HealtheVet Premium account. Confirm that your document meets the requirements for size and type. Federal government websites always use a .gov or .mil domain. Please direct any medical or health related questions to your clinic. What are the requirements for attaching a file to a Secure Message? If the proxy's legal relationship with the account holder changes, the proxy is required to inform the clinic immediately. We would like to show you a description here but the site won’t allow us. Sign-In Partners let you use one User ID and Password to access My HealtheVet and other VA websites. The VA follows strict security policies and practices to make sure that your personal health information is safe and protected. Under Messages on the home page dashboard, select the link of the Secure Messaging folder you want to access.

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